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Homecare

Service Overview


Fresenius Kabi Ltd are committed to building relationships with healthcare professionals and patients to provide a unique and comprehensive Homecare service.

 

  • Over 25 years' experience in Homecare.
  • European leaders in clinical nutrition and infusion therapy.
  • Nationwide team of experienced and responsive Nurse Advisors dedicated to enteral nutrition.
  • Bespoke service tailored to the needs of the NHS Trust.
  • Service designed to meet requirements of adult and paediatric patients.
 

Care That's Always There

Supporting Healthcare Professional

 

  • Service level agreement formalised between healthcare professionals and Fresenius Kabi Homecare Team.
  • Management reports to help manage patients and budgets according to trust's needs.
  • Comprehensive range of paediatric and adult feeds and pumps.
  • 48 hours from registration to delivery to fit with discharge planning.
  • Patient Management System (PMS) encompassing all patient-related information and correspondence to minimise paperwork.
  • Regular customer satisfaction surveys to maintain consistent high levels of service and review trust's needs.
  • Registered Dietitians available during office hours (9am to 5pm) to provide advice on the use and composition of the Fresenius Kabi enteral product range.
 

Supporting Patients

 

  • Service tailored to meet the needs of the patient and their carer.
  • Experienced team of Nurse Advisors who provide training and support for patients and carers.
  • Advice from Homecare Nurse Advisors 24 hours a day, 365 days a year via a freephone helpline 0808 100 1990.
  • Dedicated Patient Care Co-ordinator available during office hours (8:30am to 7pm).
  • Flexible deliveries to meet the requirements of the patient and carers.
  • Training available for school staff enabling them to care for the child on enteral tube feeding at school.